You can request your invoice only within the month in which the purchase was made, taking into account that the invoice takes 3-5 business days to be sent by email.
If you wish to invoice you must send an email to PIXKA to the email address: contacto@pixkajoyeria.com with subject marked 'Billing request - order # (order number)' and the following data:
- Full name
- Tax reason
- Address (street, number, interior number if applicable, neighborhood, municipality/delegation/mayor's office and state)
- Postal Code
- Phone
- Email (where the invoice will be sent)
*Please review all information carefully before sending the email, as changes cannot be made to invoices once they have been issued.
In the event that the data is not correct, PIXKA does not undertake nor have the obligation to modify or issue a new invoice.
