Terms of service
By using our website and/or registering as a user of our website and/or making a purchase from PIXKA (as this term is defined below), you agree to comply with these Terms and Conditions, authorizing PIXKA JOYERÍA, SA DE CV (hereinafter “ PIXKA ”) to use your information for the purposes contemplated in our Privacy Notice available on the aforementioned website (hereinafter (the “ Website ”).
Therefore, we recommend that, before using the services of the Website, you read these Terms and Conditions, as well as our Privacy Notice, since they may be updated and/or modified by PIXKA at any time, without need to provide notice to any user, always in accordance with applicable legislation.
If you do not agree with the Terms and Conditions, you must refrain from using the Website and, consequently, from registering as a user and/or making any purchase.
Conditions of use of the website
By using the PIXKA page you acknowledge that:
- He is of legal age and is in full use of his abilities. You have the capacity to enjoy and exercise, so you are fully entitled to be bound by these Terms and Conditions, as well as the privacy notice;
- You accept the Terms and Conditions, which you have read and understood in their entirety, and express your express consent to use electronic means as a form of contracting;
- Has full legal capacity to enter into contracts and any other legal act;
- The information provided is true, complete, accurate and current;
- PIXKA may process your personal data under the terms established in the Privacy Notice. PIXKA may cancel and/or restrict your user account if any misuse is detected.
PIXKA reserves the right to refuse to provide service to anyone, for any reason and at any time.
Intellectual property
The brands, logos, graphics, photographs, animations, videos, texts and any type of information contained on the Website are the intellectual property of PIXKA and are protected by Mexican intellectual property laws, and cannot be partially or totally reproduced or used. or represented without the express written authorization of PIXKA and/or its representatives.
The services, products and all rights relating to them are and will remain the property of PIXKA.
Therefore, the modification, copy, reproduction, download, dissemination, transmission, commercial exploitation and/or distribution of any type of content, services, tools, site pages, computer codes or other elements that make up our Website is prohibited.
Product purchase
The images of the products contained on the Website have the sole purpose of providing information and may not perfectly represent some characteristics of the products, such as having differences in texture, color, brightness, dimensions and/or materials, this derived from the visualization of products on different screens and/or search engines.
Product prices include VAT and their value is represented in Mexican pesos.
The prices of our products are subject to change without prior notice.
In order to make a purchase on our page, the user must:
- Select the products and add them to the cart;
- Review the products and their features;
- Fill out the requested personal information;
- Choose the type of shipment and fill out the necessary information to make the shipment; and
- Fill out the necessary information to make the payment.
All orders will be processed within a period of no more than 24 hours.
Shipment information
PIXKA ships to the entire Continental US. The shipping cost will depend on the delivery address and you will receive your products within a period of 3 to 7 business days (All items must be cleared through customs and this process may extend the shipping period), from when said order is processed and the customer is notified that their order has been sent to the address indicated at the time of delivery. time to do it.
If, for any reason beyond PIXKA's control, delivery is not possible, your purchase will be returned to our offices. In this case, you will be sent a notification with the steps to follow so that the merchandise can be sent to you again. The new shipment of your product/s may have an additional cost, which will be notified and charged before the shipment is made.
Returns & Exchanges
PIXKA's main interest is that you are satisfied with your new piece.
If you wish to make a return, it must be within 5 calendar days after receiving the product. It will be required to substantiate the cause for the returns to be requested, which will only be carried out when the provisions established in the immediately following paragraph are met.
Returns are guaranteed when there is a case that the item received was damaged or had a defect. The item will be repaired, if possible, or replaced.* PIXKA reserves the right to access exchanges and returns in other cases, which will be at the sole discretion of PIXKA, therefore the use of said discretion by PIXKA may not be used by any customer to file complaints or make requests for returns or exchanges outside of what is established in this paragraph. Likewise, by accessing these terms and conditions, the user agrees that they will not be able to use what is established in this section to establish complaints, actions, demands, complaints, processes, procedures or any other legal process against PIXKA.
*Shipping costs are not subject to refund.
If, for any reason beyond PIXKA's control, delivery is not possible, your purchase will be returned to the PIXKA offices. In this case, you will be sent a notification with the steps to follow so that the merchandise can be sent to you again.
Availability of the product
The products shown on the Website are those that PIXKA is marketing at the time of placing your order and are subject to availability.
Payment methods
We accept the following payment methods:
